With the advances in technology, it’s no surprise that you can now find some of your favorite restaurants on a tablet (smartphone). As a modern diner, you expect to be able to sit down and order from your table with a mobile device. In fact, up to 27% of people would prefer to use a smartphone instead of interacting with their waiter! Here are some ways for restaurants to keep up and offer high-tech options for their customers.
Introducing the idea of a high-tech restaurant
If you’re trying to become a high-tech restaurant, here are some ways to do it. One of the easiest things you can do is invest in tablets for your tables. Tablets that let customers order from their seat, or take their order with them, are all the rage these days. Ordering from a tablet allows customers to stay at their table and not have to wait around for their meal. If you don’t have any tablet options, you could also offer a free Wi-Fi network so guests can connect while they wait.
What should restaurants have?
Restaurants should offer kiosks for customers to place their order. Customers can order from a tablet and pick up their food at a designated counter or table.
Restaurants that are on-the-go may want to install tablets in their vehicle as an option for drive thru customers to order with ease.
Some restaurants offer online ordering which may be beneficial if they want to capture more customer information. Some restaurants will offer specials that specifically cater to those who have ordered online prior to arriving.
Restaurants should also offer mobile apps so customers can easily find them and make reservations ahead of time. It’s much easier than having someone call in and trying to get through all the phone menus! With mobile apps, you can see restaurant’s hours, contact information, menu, and reviews too.
As we mentioned earlier, it’s important that restaurants offer digital media as an alternative way of advertising. Many people are looking for information on social media before deciding where they would like to eat dinner or brunch from. Restaurants should try posting pictures of their dishes or new specials on Instagram and Twitter (or any other social media platform). These posts will encourage customers who live within.
Last but not least we can’t neglect the power of POS (point of sale) software today. POS like IVEPOS track sales and inventory in real-time, manage employees and stores, engage with customers and increase your revenue.
Conclusion
The world is changing and restaurants are no exception. They have been steadily adapting to new trends and technologies. In this article, we explored the changing face of the restaurant industry and what it means for the future of the restaurant industry.
